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Terms & Conditions

 

 

These terms and conditions of service constitute a legally binding contract between the "Company" and the "Customer". In the event the Company renders services and issues a document containing Terms and Conditions governing such services, the Terms and Conditions set forth in such other document(s) shall govern those services.

 

 

 

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DEFINITION

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"COMPANY" shall mean Millak Agencies Company Limited, its subsidiaries, successors or assigns, related companies, agents and/or representatives.

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"CUSTOMER" shall mean the person for which the Company is rendering service, as well as its agents and/or representatives, including, but not limited to, shippers, importers, exporters, carriers, secured parties, warehousemen, buyers and/or sellers, shipper's agents, insurers and underwriters, break-bulk agents, consignees, etc. It is the responsibility of the Customer to provide notice and copies of these terms and conditions of service to all such agents or representatives;

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"DOCUMENTATION" shall mean all information received directly or indirectly from Customer, whether in paper or electronic form;

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“OCEAN TRANSPORTATION INTERMEDIARIES" ("OTI") shall include an "ocean freight forwarder" and a "non-vessel operating common carrier;"

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“AIR TRANSPORTATION” shall mean domestic and international air freighting using either passengers or pure cargo freighters;

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“ROAD TRANSPORTATION” shall include an overland service to or from neighboring countries.

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“RIVER TRANSPORTATION” shall mean transportation by using the rivers and its branches;

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“CUSTOMS CLEARANCE” shall mean the responsibility of obtaining and submitting all documents for clearing merchandise through customs, arranging inland transport, and paying all charges related to these functions;

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"THIRD PARTIES" shall include, but not be limited to, the following: "carriers, truckmen, cartmen, lightermen, forwarders, OTI’s, customs brokers, agents, warehousemen and others to which the goods are entrusted for transportation, cartage, handling and/or delivery and/or storage or otherwise;

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“QUOTATION(s)” shall mean an offer to sell goods and/or services at a stated price and under specified conditions. All messages exchanged expressing prices negotiation, the final acceptance shall be the binding one.

 

 

 

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COMPANY AS AGENTS

 

 

The Company acts as the "agent" of the Customer for the purpose of performing duties in connection with the entry and release of goods, post entry services, the securing of export licenses, the filing of export and import documentation on behalf of the Customer and other dealings with Government Agencies; as to all other services, Company acts as an independent contractor.

 

 

 

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LIMITATION OF ACTIONS

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Unless subject to a specific statute or international convention, all claims against the Company for a potential or actual loss, must be made in writing and received by the Company, within thirty (30) days of the event giving rise to claim; the failure to give the Company timely notice shall be a complete defense to any suit or action commenced by Customer;

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All suits against the Company must be filed and properly served on Company as follows:

3.2.a

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For all ocean transportation, the Hague and/or Hague-Visby Rules to apply to carriage of goods by sea;

3.2.b

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For claims arising out of ocean transportation, within one (1) year from the date of the loss;

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For those claims arising from air transportation, within two (2) years from the date of the loss;

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For claims arising out of the preparation and/or submission of an import entry(s), within seventy five (75) days from the date of liquidation of the entry(s);

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For any and all other claims of any other type, within one year from the date of the loss or damage.

 

 

 

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NO LIABILITY FOR THE SELECTION OR SERVICES OF THIRD PARTIES AND/OR ROUTES:

 

 

Unless services are performed by persons or firms engaged pursuant to express written instructions from the Customer, Company shall use reasonable care in its selection of third parties, or in selecting the means, route and procedure to be followed in the handling, transportation, clearance and delivery of the shipment; advice by the Company that a particular person or firm has been selected to render services with respect to the goods, shall not be construed to mean that the Company warrants or represents that such person or firm will render such services nor does Company assume responsibility or liability for any action(s) and/or inaction(s) of such third parties and/or its agents, and shall not be liable for any delay or loss of any kind, which occurs while a shipment is in the custody or control of a third party or the agent of a third party; all claims in connection with the Act of a third party shall be brought solely against such party and/or its agents; in connection with any such claim, the Company shall reasonably cooperate with the Customer, which shall be liable for any charges or costs incurred by the Company.

 

 

 

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QUOTATIONS AND TERMS OF PAYMENTS

 

 

Quotations as to fees, rates of duty, freight charges, insurance premiums or other charges given by the Company to the Customer are for informational purposes only and are subject to change without notice; no quotation shall be binding upon the Company unless the Company in writing agrees to undertake the handling or transportation of the shipment at a specific rate or amount set forth in the quotation and payment arrangements are agreed to between the Company and the Customer.

 

 

 

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RELIANCE ON INFORMATION FURNISHED

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Customer acknowledges that it is required to review all documents and declarations prepared and/or filed with the Customs Service, other Government Agency and/or third parties, and will immediately advise the Company of any errors, discrepancies, incorrect statements, or omissions on any declaration filed on Customers behalf;

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In preparing and submitting Customs entries, export declarations, applications, documentation and/or export data to the United States and/or a third party, the Company relies on the correctness of all documentation, whether in written or electronic format, and all information furnished by Customer; Customer shall use reasonable care to insure the correctness of all such information and shall indemnify and hold the Company harmless from any and all claims asserted and/or liability or losses suffered by reason of any incorrect or false statement upon which the Company reasonably relied. The Customer agrees that the Customer has an affirmative non-delegable duty to disclose any and all information required to import, export or enter the goods.